At Fixionex.com, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we’re here to help.
You may return eligible items within [7/14/30] days of receiving your order, provided they meet the following conditions:
Items must be unused, unopened, and in their original packaging
A valid proof of purchase (e.g., receipt or order number) must be provided
The item must be non-sale and non-promotional
To initiate a return, please contact our support team at [Insert your support email] with your order details.
For hygiene and safety reasons, we cannot accept returns for:
Opened or used cleaning products
Items purchased as part of a clearance, final sale, or promotional bundle
Gift cards or downloadable products (if applicable)
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within [5–10 business days]
Shipping fees are non-refundable
If the item was marked as a gift, you may receive store credit instead
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, email us at [Insert your email] with a photo and description of the issue.
Customers are responsible for paying return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service or purchasing shipping insurance—we are not responsible for lost or damaged return shipments
Return Address:
[Insert your warehouse or return address]
For questions about your return or refund, contact our support team:
📧 Email: info@fixionex.com
🌐 Website: https://www.fixionex.com
Professional, reliable, and eco-friendly cleaning services for homes and businesses—your space, spotless and stress-free.